WE ARE ALWAYS HIRING!
Our office provides a modern, dot-com atmosphere and we are expanding quite rapidly so we are always looking for new recruits! Our office is conveniently located in Toronto, Ontario, easily accessible by car or public transportation.
Below are listings of current job openings we have.
To apply to any of the positions listed below, please submit a cover letter and resume to careers@dealfind.com and indicate the position title in the subject line.
All general job inquiries can also be sent to careers@dealfind.com.
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Position:
Account Representative
We are looking for experienced Account Representatives in full-time roles. The ideal candidate will possess an entrepreneurial spirit and must be able to work in a dynamic work environment with minimum supervision. If you are an ambitious self-starter, this is an exciting opportunity with very high earning potential!
Responsibilities:
*Meet and exceed performance targets
*Schedule phone calls to represent Dealfind's online purchase group and negotiate on the company's behalf
*Set up deals with merchants across North America
*Provide feedback and work with management to help develop the Dealfind concept and brand
*Maintain accurate and reliable forecasts and sales notes in Salesforce.com
*Monitor daily performance and take corrective action when necessary to ensure continued productivity and growth
*Perform all relevant and reasonable additional tasks as directed by the Sales Manager
Requirements:
*At least 1-2 years of inside telephone business-to-business selling experience
*Proven track record of negotiation and closing business
*Proven success in cold-calling, prospecting, and closing business over the phone
*Proven past success and experience in web and internet marketing sales
*Motivated and eager self-starter
*Ability to learn, listen, and adapt quickly to feedback
*Dependable and responsible with a strong work ethic
*Excellent organizational and prioritization skills
*High energy and enthusiasm
*Knowledge of the sales process
Hours of Work:
*Monday to Friday - 9am to 5pm, 10am to 6pm, or 11am-7pm
Compensation:
*Base salary plus an aggressive commission structure
*Full training is provided
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Position:
Customer Satisfaction Expert
We are looking to add new members to the Customer Satisfaction team who are as committed to customer service as we are!
Responsibilities:
*Provide world-class customer service when handling incoming and outgoing calls
*Monitor live discussion boards
*Respond to emails and follow up with customers
*Listen to customers, analyze their needs, and offer solutions
*Promote Dealfind daily deals via the discussion boards, emails, and phones
*Take appropriate action to efficiently resolve issues
*Take accountability to solve issues from beginning to end
*Meet established productivity objectives
*Receive and incorporate feedback to improve business performance
Requirements:
*High school diploma
*Ability to work a flexible schedule and available to work occassional weekends and holidays
*Basic computer knowledge with the ability to learn customer service software applications
*Superior multi-tasking abilities
*Demonstrated ability to positively influence others
*Ability to deal with problem issues with a sense of urgency
*Punctual and committed to work schedules
Hours of Work:
*Shifts are between 9am to 8pm
*Must be flexible and able to work weekends and holidays as requested
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Position:
Production Coordinator
Working as part of the Production Department, the Production Coordinator is responsible for the set up of each deal on the Dealfind server, checking the information of each featured business and gathering the creative content to ensure each deal is of the highest quality.
Responsibilities:
*Work with the entire Production team to meet all deadlines and department goals as they may be assigned
*Review contract terms and content to ensure submitted deals are of the highest quality
*Coordinate the production process for assigned deals
*Set up and upload each deal onto the Dealfind server
*Proofread and fact-check the creative content for assigned deals
Requirements:
*Ability to maintain close attention to detail in a fast-paced, open office, high-pressure environment
*Completion of a post-secondary degree or diploma
*Experience meeting strict deadlines and managing tasks accordingly
*Excellent interpersonal, communication, and organizational skills
*Fundamental project management
Hours of Work:
*Monday to Friday - 9am to 5pm or 10am to 6pm
*Must be flexible to work occasional weekend and holidays as requested
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Primary Responsibilities:
*Develop, revise, and update graphics based on company requirements
*Create graphic design concepts based on company requirements
*Create and document user interface/user interaction concepts based on company requirements
*Create and refine re-usable web site templates to improve department efficiencies
*Create and optimize content for web site using a variety of graphics, database, animation and other software
*Prepare proofs and presentations/intros to communicate “feel” of work
*Modify proofs based on client feedback
*Create re-usable web site templates
*Creating add-ons or manipulating existing web sites
*Maintenance of proper file structure, coding and conventions
*Carefully review and edit copy before each proof
*Communicate with Production Manager and design team on a daily basis updating them on current project status, uploads, schedules and possible delays
*Work efficiently and accurately ensuring that everything is included
Requirements:
*Completion of a college program in graphic arts, user interface development, information design or web design is preferred
*3+ years designing websites and other digital experiences
*Experienced in user interface design and industry best practices
*Experienced in creating documentation for user interface design (site maps, wireframes)
*Knowledge of web design programs and languages such as HTML, ActionScript, ASP, CSS, Javascript, Adobe Creative Suite 5, and Flash
*Experienced in designing for a digital environment, with both browser-based and mobile experiences
*Knowledge of basic web design and principles
*Able to work quickly and efficiently use time
*E-commerce experience is a big plus
*Understanding of web usability in order for site to properly convey information
*Project management, prioritizing and problem solving skills
*Solid communication skills both oral and written
*Positive team member with the desire to help others, share ideas, inspiration and knowledge
*Ability to learn from mistakes and apply new knowledge to future projects
*Punctuality and reliability are key traits
Responsibilities:
*Document, develop and debug test web application code
*Estimate time and communicate status to the Development Manager
*Contribute to best practices
Requirements:
*Minimum 2 years of production programming experience working with objected oriented PHP code. MVC experience a bonus.
*Fluent with web technologies: JavaScript, HTML, CSS, XML.
*MySQL database design.
*Excellent level of English.
*Post-secondary diploma or Computer Science/Engineering degree strongly preferred.
*Experienced with version control systems e.g. Subversion.
*Ability to thrive in a fast paced environment, as the work the technical department produces directly affects thousands of dollars in potential revenue
*Not opposed to work outside normal working hours if necessary
*Excellent troubleshooting skills
*A strong work ethic. Professional and reliable.
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Position:
Quality Assurance Analyst
Working with the Quality Assurance Lead and the Development department, the Quality Assurance Analyst will evaluate and test new or modified programs and procedures to conform to estabilished guidelines.
Responsibilities:
*Oversee the integrity of the company’s website
*Create and improve test strategies
*Front-end testing experience using selenium or similar frameworks
*Maintain test plans, test scripts, and test cases for both manual and automated testing procedures
*Execute functional, negative, regression, system integration (SIT), security, performance, resiliency, browser compatibility and performance testing
*Develop test cases and test scripts for black and white box testing
Requirements:
*Minimum 2 years’ experience in website quality assurance and quality control with focus on automated and load test development, methodologies, and functions
*Strong knowledge of computer networks
*Strong communications skills
*Strong attention to detail while still seeing the big picture
*Comfortable working in an agile environment
*Ability to balance multiple projects and priorities with minimal supervision
*Knowledge of JavaScript a bonus but not a requirement
*Experience with Ant, Cruise-control, Hudson, or similar systems a bonus
*Experience testing mobile web applications a bonus.
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Position:
Junior Technical Writer
The ideal candidate will possess an eager deposition and outgoing personality in helping the company document processes, create technical diagrams, provide end-user on-line documentation, and hold training sessions on new features and functions.
Responsibilities:
*Create, edit, and maintain technical documentation for the company’s current and future web applications and sites – i.e. release notes, presentation, technical diagrams, etc.
*Create, edit, and maintain procedural documentation including but not limited to department policies and procedures.
*Create, edit, produce, and maintain on-line (internet/web-based) user assistance.
*Create training materials and hold training sessions on usage of web applications.
*Perform other related duties, as required.
Requirements:
*Excellent writing and editing skills in English.
*Bilingualism (English and French) would be an asset.
*Excellent analysis, interviewing, research, trouble-shooting, and information-gathering skills
*Past experience in training and tutoring.
*Basic project management skills.
*Reliable and dependable. Possess a desire to support all team members in all areas.
*Motivated self-starter with the ability to follow-up without prompting.
*Minimum of 1 year of experience in developing assistance for software products.
*Experience in working in a software or e-commerce web development environment.
*Undergraduate degree in Journalism, English, Technical Communications, Computer Science or related field.
*Experience in using web authoring tools, HTML, Wiki’s, and Confluence.
*Experience using Microsoft Office, specifically Word, Excel, PowerPoint and Visio.
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Position:
Quality Assurance Coordinator
Working as part of the Sales Department, the Quality Assurance Coordinator is responsible for scrutinizing and ensuring that all contractual information is filled out and documented correctly by the Account Representatives.
Responsibilities:
*Verify the components of each deal
*Verify all contract information
*Review the “What You Should Know” section of the contract, ensuring that it meets all standards as defined by the company
*Ensure all pertinent merchant information is correct (website, email address, phone number, etc)
*Complete the “Sales Checklist” for each deal
*Provide reporting and metrics to senior management as required
*Other tasks as assigned
Requirements:
*Meticulous in paying attention to detail
*Mature, well-organized, able to work under pressure and meet tight deadlines
*Ability to work both independently and within a team environment
*Excellent communication skills, both written and verbal
*Experience meeting strict deadlines and managing tasks accordingly
*Superior multi-tasking abilities
*Excellent interpersonal, communication, and organizational skills
*Working knowledge of computer programs such as Microsoft Office Suite and browser based tools
*Ability to deal with problem issues with a sense of urgency
*Strong desire to be a part of a fast-paced, rapidly changing work environment
*Completion of a post-secondary degree or diploma preferred
Hours of Work:
*Monday to Friday - 9am to 5pm or 10am to 6pm
*Must be flexible to work occasional weekend and holidays as requested
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Position:
Merchant Relations Coordinator
Working as part of the Sales Department, the Merchant Relations Coordinator is responsible for the customer satisfaction of our merchants; walking the merchant through the “fine print” of the sales contract, and confirming and clarifying details of the contract and deal.
Primary Responsibilities:
*Verify the components and specifics of each deal
*Verify the capacity of each deal
*Review the “What You Should Know” section of the contract, making changes as deemed necessary
*Ensure all pertinent merchant information is correct (website, email address, phone number, etc.)
*Confirm the redemption process for each deal, testing redemption codes when applicable
*Educate merchants about the online tracking process
*Review our discussion boards and the value of the merchant participating
*Have the merchant answer our “Frequently Asked Questions” for the deal
*Explain payment options to the merchant and collecting direct deposit information
*Send out the merchant’s welcome package
*Other tasks as assigned
Requirements:
*Ability to maintain close attention to detail in a fast-paced, open office, high-pressure environment
*Ability to work both independently and within a team environment
*Excellent communication skills, both written and verbal
*Must be customer service oriented with the ability to interact effectively with merchants
*Superior multi-tasking abilities
*Experience meeting strict deadlines and managing tasks accordingly
*Working knowledge of computer programs such as Microsoft Office Suite and browser based tools
*Ability to deal with problem issues with a sense of urgency
*Strong desire to be a part of a fast-paced, rapidly changing work environment
*Completion of a post-secondary degree or diploma preferred
Hours of Work:
*Monday to Friday - 9am to 5pm or 10am to 6pm
*Must be flexible to work occasional weekend and holidays as requested
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Position:
Media Writer
Primary Responsibilities:
*Produce creative, high-quality write-ups for each deal
*Explain each deal by highlighting the main selling points in an effective and concise manner
*Describe the experience of featured businesses to ensure highest profitability
*Include wit and humour in each write-up to entertain readers
*Research and fact-check each merchant information and services
Requirements:
*Writing and editing experience
*High level of accuracy
*Accuracy in grammar and spelling
*Ability to proofread and edit write-ups
*Strong organization and time management skills
*Strong desire to be a part of a fast-paced, rapidly changing work environment
Hours of Work:
*Monday to Friday – 9am to 5pm or 10am to 6pm
*Must be flexible to work occasional weekend and holidays as requested
Location:
*North York – Don Mills & Eglinton